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Newcomer Information

Diversity Programs

Welcome to Surrey!

Moving to a new city or country is an exciting opportunity and full of challenges. The City of Surrey offers many services, programs and activities to help you get settled into your new life in a new country and a new city.

Settlement Services in Recreation Centres

We can help answer questions about finding a place to live, jobs, schools, child care, health care, getting around, programs at Recreation Centres and more!

Find out about the times, locations and languages offered.

Surrey Local Immigration Partnership offers a services map where you can find local services, such as refugee services, employment and education support, and health and nutrition services.


The City of Surrey believes in providing equal opportunities for all. Our programs and services ensure accessibility and inclusion are considered in order to inspire participation, create social connections, and foster lifelong learning. Learn more about accessible programs and services in Surrey.

Language Services

Translation is available at City Hall in more than 170 languages including Hindi, Punjabi, Mandarin, Cantonese, Vietnamese, Korean, Tagalog, Farsi, Spanish, Russian, Polish, Arabic and French.

In person: The City of Surrey offers interpretation services at all City facilities. Each location has translation cards on the counter. Point to a language on the cards and the staff member will call a translator for you.

Phone: If you have difficulty communicating in English, call the City of Surrey general line at 604-591-4011 for assistance. They will call a translator over the phone for you.

Online: The online translation service on the City of Surrey’s website is hosted by Google Translate.

The Society of Translators and Interpreters of BC provides a listing of translators and services in many languages, and MOSAIC Interpreatation & Translation Services offers a fee-for-service service in more than 70 languages.

English Conversation Program

Students of the English Conversation ProgramThe English Conversation Program is a free program where you can practice your English in a comfortable environment while you:

  • Learn about Canadian culture
  • Meet others from around the world
  • Share your experiences

The program focuses on conversation, so you must have some knowledge of English in order to register.

Classes are offered in the fall, winter and spring all over Surrey.

Find a location near you. Call 604-502-6325 for more information.

Community Services

Learn about free or low-cost services, such as job centres and housing and mental health resources.


Empower Me is a free energy conservation program that largely assists Canadian immigrants. If you own a home in the City of Surrey, visit the Empower Me website for more details.

Empower Me is a joint initiative of Quality Program Services, FortisBC, Township of Langley, the City of Vancouver, the City of Surrey, Vancity, and Kambo Green Solutions.


Surrey has more than 125 free public schools for children under 18. The City is also home to Simon Fraser University and Kwantlen Polytechnic University campuses, as well as many colleges and places for continuing education.


With a growing economy, Surrey is a great to find a job or start a business. Also consider applying to work for the City of Surrey, voted one of BC's top employers.

Related Content

Leisure Access Program for Low Income Residents

Get financial assistance to join in Parks, Recreation and Culture Programs with Surrey's Leisure Access Program (LAP).

Supporting Refugees in Surrey

Learn about refugees settling in Surrey and how you can get involved.